It has become a necessity to receive consultancy services to solve complex problems faced by businesses, to make strategic decisions or to turn to new areas. However, choosing the right consultant directly affects the efficiency of the service received. In this article, we have compiled the main points you should pay attention to while receiving consultancy services.
1. Clarify the Consultant's Area of Expertise
Not every counsellor is an expert in every field.
- Is your company's need strategic planning, operational improvement or digital transformation?
- Does the area of expertise directly address your needs?
- Do the sectors and projects in which the consultant has worked before meet your expectations?
2. Review References and Experience
Counselling history is one of the best ways to understand the quality of the service.
- Examine the companies they have served before.
- Success stories, case studies and customer reviews give you an insight.
- Sectoral experience is particularly important.
3. Communication Style and Cohesion
Your communication with the consultant directly affects the success of the process.
- Does it use a clear, open and transparent communication language?
- Does it offer customised solutions or does it proceed with ready-made templates?
- Does it provide regular reporting and information throughout the process?
4. Goal and Result Oriented Approach
A good advisory service should not only provide analyses but also viable solutions.
- Does he/she understand your goals and share your vision?
- Does it offer concrete outputs and a timetable?
- Does the process provide measurable benefits at the end?
5. Confidentiality and Reliability
- The information you give to your counsellor can be critical.
- Does the contract include confidentiality clauses?
- Does it adhere to corporate ethical values?
- Does it give you a sense of security?
